Getting started: using the Learning Hub

Screenshot of the Important information of the learners area on the Learning Hub

Our Learning Hub is a Moodle website (virtual learning environment).

Below are some short instructions for using the Learning Hub. The main user guide is a longer document on the Hub homepage and in the course called ‘Important information for learners’.

1. Your email address

When you enrol on a course with Waltham Forest Adult Learning Service you are asked for your email address.

The email address you provide is used to create your user account for the Learning Hub.

If you did not provide an email address – or you have a new email address – please ask your lecturer to contact the Business Support team to update your records.

2. Check your email

An account will automatically be created for you on the Learning Hub before your course starts.

You will be emailed a username and a password that will allow you to log in.

If you cannot see an email, please:

  • check your spam or junk folder
  • or go to the ‘Forgotten password page’ to set a new password.

3. Log in

  • Log in to the Learning Hub at;
  • You will be asked to change your password the first time you log in. Please create a new password that you will remember.
  • After you log in, click the ‘My courses’ link in the top right corner
Image showing the Learning Hub screen after logging in with text box with arrow pointing to the My Courses link, and a text box with arrow pointing to the scroll down arrow. There is  further large arrow at the bottom of the screen pointing to a text box detailing what to  expect if you scroll down.

4. ‘My courses’

The ‘My Courses’ page gives you access to all the courses you are currently enrolled on.

  1. The ‘My courses’ page is where you can access your profile, messages and courses
  2. To access a course and its contents, please click the course title.
Picture with course icon that appears when you  click the My Courses link at the top left of the first Leaning Hub screen. A text box with arrow is pointing to messages received area, another text box wiith arrow is pointing to the forum posts and a further text box with arrow is pointing to a course icon with instructions to click on the icon to open the course.

5. Edit your profile

Screenshot of learner profile page on the Learning Hub

  1. Click ‘Profile’ at the top of the window and go to ‘Edit profile’. This section is for information about you. Your name, email address, profile picture and other interesting information about you. You can complete as much of this as you like, but please remember not to include personal information.
  2. When you have finished editing your profile, click the ‘Update profile’ button.

6. Email address

Please do not change your email address on the Learning Hub: you must first ask your lecturer to contact our Business Support team for your database record to be updated.

7. Preferences and changing your password

The Preferences panel lists all of the things that you can change in your profile.

Screenshot of preferences page on the Learning Hub

The most important one to know about is the Change password option.

You should change your password if you think somebody else knows it or if you are having trouble remembering your password.

Annotated screenshot showing change password page

Last modified: Wednesday, 2 December 2020, 12:02 PM